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The debtor administration screen now includes a bad debt write-off facility. The default effect of this is to: (1) write-off any client balance via the bad debt:
written off service fee; (2) change the client status to DEBTOR; and (3) to append a message to the client’s alert field indicating that a bad debt has been written off together with the amount and the date. - A new document type PSS SOPs has been added and several template documents added to the office documents screen – these documents derive from various standard operating protocols that were used at Arbury Road Vets (run by the directors of Black Dog Software between 1999 and 2008) and formed part of the required evidence for approval under the RCVS Practice Standards Scheme.
For further information re. version numbers etc. see the earlier post.